Managed services

Improve service and reduce costs with our managed alternatives to in-house IT resources

Virtual Solutions
Expert vITM and vCIO solutions for businesses with a skills gap or limited budget, to seamlessly integrate with your in-house IT team.

Service Desk
A virtual extension or alternative to an in-house IT service desk to manage incidents and support requests, and ensure continued productivity.

Security Services
Scalable SOCaaS solutions, including Intrusion Detection and Vulnerability Management, with packages to suit your requirements and budget.

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Our Clients

Manged IT Services

Virtual Solutions

Recruiting high quality IT specialists costs time and money, but many businesses have skills gaps within their IT team and management. Our virtual IT solutions give you access to experienced, knowledgeable senior IT leaders that provide leadership and direction to your in-house staff.

A vITM (virtual Information Technology Manager) will work with your finance director and IT staff, controlling spend, improving systems, dealing with malfunctions, managing staff and promoting a culture of learning.

A vCIO (virtual Chief Information Officer) will collaborate with your IT team to plan a strategy, budget and business continuity plan – as well as facilitate hands-on technology upgrades.

Managed services Virginia

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Service Desk

Service Desk

IT systems can experience issues that negatively affect productivity at any time, both minor and major, so an IT Service Desk is an essential point of contact for any size business. Our remote Service Desk solution works as either an extension or alternative to an internal IT support team, and offers the following standard and after-hours options:

  • On-Site Support
  • Remote Support
  • Remediation Services
  • Desktop / End User Support
  • Application / System Support
  • After Hours Emergency Support

Security Services

A cyberattack can irreversibly harm the reputation of your company. With the rising cost of hiring specialized security staff, not to mention the costs of a malware or ransomware attack, a managed solution can ensure that your business and reputation are safeguarded at an affordable price point.

SOCaaS (SOC as a Service) is a managed alternative to hiring, developing and coordinating your own internal security team. Get access to expert cybersecurity knowledge and experience in an effective and affordable package.

Includes Vulnerability Management (to detect potential security flaws across your network) and Intrusion Detection (to flag suspicious activity) so an attacker can be disarmed before any damage is done.

Security Services

Get started with managed services

Determining your overall IT strategy, identifying skills gaps within your team and management, evaluating your Service Desk requirements and investing in the cybersecurity controls, tools and frameworks your company needs can be a minefield. It’s difficult to know where to begin. Endurance IT can provide managed solutions for all of this, so you can focus on growing your business.